📜 Privacy Policy for AKT Shopping

Last Updated: January 2026

AKT Star Trading LLC (“we”, “our”, “us”) operates the AKT Shopping mobile application (the “App”). This Privacy Policy explains how we collect, use, store, and protect your information in accordance with:

• Google Play User Data Policy

• Google Play Data Safety Section requirements

• Google Play Account Deletion Policy

• Apple App Store Guidelines (5.1.1 & App Tracking Transparency)

By using the App, you agree to the practices described below.

1. Information We Collect

We collect only the data necessary to provide shopping and delivery services.

A. Personal Information (Provided by You)

Collected when you register or place an order:

• Full name

• Email address

• Phone number

• Shipping address

Purpose: account creation, order delivery, customer support.

B. Payment Information

Payments are processed by certified third-party gateways such as Apple Pay, Google Pay, Stripe, or other providers.

We do NOT store card numbers or CVV.

Purpose: secure payment processing only.

C. Account & App Activity

• Login status

• Saved items and cart

• Order history

• App interaction events

Purpose: app functionality and user experience improvement.

D. Device & Diagnostic Data

Collected automatically via SDKs:

• Device model

• Operating system version

• App version

• Crash logs

• Performance data

Tools used:

• Firebase Analytics

• Firebase Crashlytics

Purpose: bug fixing, performance monitoring, and security.

E. Location Data (Optional)

If you allow permission:

• Approximate or precise location

Purpose: delivery accuracy, address suggestions, and fraud prevention.
You can use the App without granting location access.

F. Communications

When contacting support:

• Messages

• Attachments (if provided)

Purpose: resolving service requests and support issues.

2. How We Use Your Data

Your data is used only for:

Core Services

• Account management

• Order processing and delivery

• Payment verification

• Customer support

App Improvement

• Feature optimization

• Bug fixing

• Performance analysis

Notifications

• Order updates

• Delivery tracking

• Security alerts

• Service-related messages

Legal & Security

• Fraud prevention

• Legal compliance

• Dispute handling

We do NOT sell your personal data or use it for third-party advertising.

3. Data Sharing

We do not sell or rent your data.

We may share limited data with:

Authorized Service Providers

• Delivery partners

• Payment processors

• Cloud hosting providers

• Firebase (Google)

All partners are required to protect your data and use it only for providing services to us.

Legal Obligations

If required by law, regulation, or court order.

Business Transfers

In case of merger, sale, or acquisition, data may be transferred with the same privacy protections.

4. Third-Party SDKs and Services

The App may use:

• Google Play Services

• Firebase Analytics

• Firebase Crashlytics

• Google Maps API

• Payment SDKs

Each service follows its own privacy policy, and we ensure compliance with Google Play SDK requirements.

5. Data Retention

We keep data only as long as necessary:

After this period, data is securely deleted or anonymized.

6. Account and Data Deletion

You can permanently delete your account:

• Inside the App (Settings → Delete Account)
  OR

• By emailing support@aktshopping.com

After deletion:

• Your account is permanently removed

• Personal data is erased

• Order records are kept only if legally required

Deletion is permanent and cannot be undone.

7. Data Security

We use:

• SSL encryption

• Secure servers

• Encrypted connections

• Limited employee access

While no system is 100% secure, we follow industry best practices to protect your data.

8. Your Rights

You may:

• Access your personal data

• Correct inaccurate information

• Delete your account

• Withdraw consent

• Disable permissions (location, notifications)

Permissions can be managed from your phone settings at any time.

9. Children’s Privacy

The App is not intended for children under 13 years of age.
We do not knowingly collect data from children.
If such data is discovered, it will be deleted immediately.

10. International Data Transfers

Your data may be processed in:

• United Arab Emirates

• Other countries where our service providers operate

All transfers follow lawful data protection standards.

11. Policy Updates

This policy may be updated if:

• App features change

• Laws change

• Google Play or Apple policies change

The latest version will always be available in the App and on the store listing.

12. Contact Information

For privacy or data requests:

AKT Star Trading LLC
Dubai, United Arab Emirates
📧 support@aktshopping.com
📞 +971 50 135 2057