📜 Privacy Policy for AKT Shopping
Last Updated: November 2025
AKT Star Trading LLC we operates the AKT Shopping mobile application (the “App”) and related services. This Privacy Policy describes how we collect, use, disclose, and protect your information in compliance with Google Play Developer Policies, Google Play Data Safety Requirements, and Apple App Store Review Guidelines (5.1.1 – Data Collection & Storage).
By installing or using the AKT Shopping App, you agree to the terms outlined below.
1. Information We Collect
We may collect the following categories of data:
Personal Information
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Name
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Email address
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Phone number
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Shipping/Billing address
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Payment details (processed securely by third-party payment gateways; we do NOT store full card details)
Account Information
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Login details
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Saved items, preferences, wishlist
Usage & Device Data (Google Play Requirement)
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Device type, OS version
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IP address
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App activity, browsing behavior
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Crash logs, performance diagnostics (Firebase Crashlytics)
Location Data
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Approximate or precise location (only if you grant permission; used for delivery accuracy)
Communications
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Messages sent through customer support
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Feedback, ratings, and reviews
Optional App Tracking (Apple ATT)
If enabled, we may request permission to track activity across apps/websites for personalized offers.
You may decline and still use the app normally.
2. How We Use Your Information
We use your data for:
Core App Functions
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Processing and delivering orders
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Managing your account
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Enabling secure payments
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Providing customer support
App Performance
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Improving app stability and speed
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Enhancing features using analytics data
Notifications
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Order status, tracking updates
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Security alerts, account changes
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Marketing messages (only if you opt-in)
Compliance & Security
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Preventing fraud
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Meeting legal obligations
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Verifying identity when required
3. Data Sharing & Disclosure
We do not sell or rent your personal data.
We may share your data only with:
Authorized Service Providers
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Delivery partners
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Payment processors (Stripe, PayPal, Apple Pay, Google Pay)
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Cloud hosting, technical providers (Firebase, Google Cloud)
Legal Requirements
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When required to comply with laws or court orders
Business Transfers
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If we undergo a merger, acquisition, or asset sale
All third-party partners must follow GDPR-level data protection practices.
4. Third-Party Tools Used (Play Store Requirement)
Our App may integrate with:
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Google Play Services
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Firebase Analytics & Crashlytics
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Google Maps API (for location & delivery)
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Payment gateways (Stripe, PayPal, Apple/Google Pay)
These services may collect data according to their own privacy policies.
5. Data Retention
We retain your information only as long as needed for:
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Order processing
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Legal or accounting requirements
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Fraud prevention
Account & Data Deletion (Required by Google Play + Apple)
You may request full account deletion at any time by contacting support@aktshopping.com
Upon deletion:
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Your account is permanently removed
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Personal data is erased (except what must be kept for legal obligations)
6. Security of Your Data
We use industry-standard safety measures including:
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SSL encryption
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Encrypted payment processing
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Secure servers
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Limited employee access
No system is fully secure; however, we continuously work to protect your data.
7. Your Rights
Depending on your region, you may:
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Access the data we hold about you
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Request data correction
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Request account deletion
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Withdraw marketing consent
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Disable location permissions
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Decline app tracking (iOS ATT)
Contact: support@aktshopping.com
8. Children’s Privacy (Mandatory Play Store & Apple Rule)
Our services are not intended for children under 13.
We do not knowingly collect data from children.
If such data is discovered, we will delete it immediately.
9. International Users
Your data may be processed in:
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United Arab Emirates
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Other countries where our service providers operate
All transfers follow secure and lawful standards.
10. Compliance With Google Play & Apple App Store
This Privacy Policy complies with:
Google Play Requirements
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Data Safety Section
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User Data Policy
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Account & Data Deletion Policy
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Location Data Permissions Transparency
Apple App Store Guidelines
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5.1.1 – Data Collection & Storage
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5.1.2 – Data Use & Sharing
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App Tracking Transparency (iOS 14.5+)
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User Consent for Permissions
We provide clear, user-friendly explanations for all permissions requested by the app.
11. Updates to This Policy
We may update this policy when:
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App features change
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Google Play or Apple guidelines update
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New legal requirements arise
The updated version will always be available in the App with the latest “Last Updated” date.
12. Contact Us
For any questions or privacy-related requests:
AKT Star Trading LLC
Dubai, United Arab Emirates
📧 Email: support@aktshopping.com
📞 Phone: +971 50 135 2057
